This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts.

Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements.

They plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources.

FACTS

Delivery Method:

• Face to Face classroom learning
• Work placement assessments
• Self-paced

Career Path:

• Professionals
• Managers
• Clerical and Administrative Workers

Employment Industries:

• Health Care and Social Assistance
• Education and Training
• Business
• Public Administration and Safety

Course Duration: 1440 nominal hours over 24 months

Course Investment: $4,000

Course Units

• BSBLDR501 Develop and use emotional intelligence
• BSBMGT517 Manage operational plan
• BSBLDR502 Lead and manage effective workplace relationships
• BSBWOR502 Lead and manage team effectiveness
• BSBCUS501 Manage quality customer service
• BSBINN502 Build and sustain an innovative work environment
• BSBHRM405 Support the recruitment, selection and induction of staff
• BSBRSK501 Manage risk
• BSBMGT502 Manage people performance
• BSBWOR501 Manage personal work priorities and professional development
• BSBSUS501 Develop workforce policy and procedures for sustainability
• BSBMKG507 Interpret Market Trends & Developments

Enrol